Marketing Management
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Unit-I
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- Long Questions (8 Marks)
- 1. Define Marketing and MM? Write in detail about Marketing Environment.
- 2. Discuss briefly the interface of marketing with other functional areas.
- 3. Define Marketing Mix. Explain briefly.
- Short Questions (2 Marks)
- 4. Global Marketing, Expanded Marketing Mix, Marketing Strategy and Programme.
Unit-II
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- Long Questions (8 Marks)
- 1. What are the levels and bases of market segmentation? Explain about segmenting Consumer Markets?
- 2. Define sales forecasting. What are the various?
- 3. Define Market Segmentation? Explain the process?
- Short Questions (2 Marks)
- 4. Market Targeting, Delphi Technique, Demand measurement, Product positioning.
Unit-III
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- Long Questions (8 Marks)
- 1. What is PLC? Explain stages of PLC?
- 2. Define New Product? Explain new product development process?
- 3. Define pricing strategy? Explain various types of pricing strategies?
- 4. What is Promotion? Discuss the elements of Promotion Mix?
- Short Questions (2 Marks)
- 5. Brand, Branding, Online Marketing & Tele Marketing.
Unit-IV
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- Long Questions (8 Marks)
- 1. Who is a consumer? Explain the factors affecting Consumer Behaviour?
- 2. Industrial Markets — Characteristics, Industrial buyer behavior.
- 3. Explain about services marketing?
- Short Questions (2 Marks)
- 4. OS Structure, AIDA model & industrial buyer.
Unit-V
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- Long Questions (8 Marks)
- 1. What are the factors affecting global marketing?
- 2. What is a marketing organization? What are the types of marketing organization?
- 3. Marketing Control importance, types.
- Short Questions (2 Marks)
- 4. Marketing Audit, Digital Marketing, Consumerism & Matrix Organization.
Applications for Management (IT)
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Unit-I
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- Long Questions (8 Marks)
- 1. Define Computer? Explain the characteristics and components of computers?
- 2. Discuss the role of IT and importance of IT in Business?
- Short Questions (2 Marks)
- 3. Define WWW and SW? Explain about types of SW?
- 4. Discuss the Opportunities and challenges in IT?
Unit-II
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- Long Questions (8 Marks)
- 1. Define IS and explain about categories of IS? Explain about Management information system?
- Short Questions (2 Marks)
- 2. DSS- Types & Architecture of DSS.
- 3. Data warehouse and Data Mining, Intelligent Systems, VR, IOT, 5G.
- 4. Artificial intelligence(AI), Cloud computing, Big data.
Unit-III
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- Long Questions (8 Marks)
- 1. Explain about Types of Networks & Network topologies?
- 2. Internet—overview, Architecture and functioning.
- 3. Explain about Computer N/W models and applications of communications?
- Short Questions (2 Marks)
- 4. Web conferencing, Telnet, Browsers & Search Engines, WWW, HTTP.
Unit-IV
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- Long Questions (8 Marks)
- 1. Explain about Management Levels and functional systems?
- 2. Explain about enterprise systems and applications?
- 3. Discuss the Phases in SDLC?
- 4. Explain the various ways of Electronic Fund Transfer (EFT)?
- Short Questions (2 Marks)
- 5. ERP, SCM, CRM, CPFR & Knowledge management systems.
Unit-V
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- Long Questions (8 Marks)
- 1. Need for IS security.
- 2. What are the salient features of IT Act?
- 3. Explain biometric techniques?
- 4. Discuss about Types of Firewalls?
- 5. Cyber laws — Need for implementation of cyber laws in India.
- Short Questions (2 Marks)
- 6. Malicious S/W, Hacking, Cryptography, Digital Signature, Smart card.
ECONOMICS FOR MANAGERS (EFM)
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UNIT – I: Introduction of Economics
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- Short Answer Questions (2 marks)
- 1. Define Managerial Economics.
- 2. Nature and scope of Managerial Economics.
- 3. Relationship between Managerial Economics and Micro Economics.
- 4. Role of a Managerial Economist.
- 5. Decision-making process in business.
- 6. Meaning of Risk and Uncertainty.
- 7. Objectives of a firm.
- 8. Use of econometric models in managerial decisions.
- Long Answer Questions (8 marks)
- 1. Explain the nature, scope, and importance of Managerial Economics in business decision-making.
- 2. Discuss the decision-making process under certainty, risk, and uncertainty.
- 3. Explain the role and functions of a managerial economist in modern organizations.
- 4. Describe the relationship of managerial economics with other disciplines.
- 5. Discuss the use of econometric models in current scenario. Explain various Economic Principles?
- Case Study (10 Marks)
- A firm is planning to expand its operations but faces uncertainty in demand and costs. Explain how managerial economics helps in decision-making under uncertainty.
UNIT – II: Economic Theories (Demand & Utility)
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- Short Answer Questions (2 marks)
- 1. Meaning of Utility.
- 2. Law of Diminishing Marginal Utility.
- 3. Determinants of demand.
- 4. Difference between individual demand and market demand.
- 5. Types of elasticity of demand.
- 6. Point elasticity vs arc elasticity.
- 7. Importance of demand forecasting.
- 8. Factors influencing elasticity of demand.
- Long Answer Questions (8 marks)
- 1. Explain the Law of Demand with exceptions.
- 2. Discuss Elasticity of Demand – types, measurement, and importance.
- 3. Explain Demand Forecasting methods used by firms.
- 4. Describe about Types of Demand and Demand Estimation for firm and industry.
- 5. Explain the Law of Marginal Utility and its relevance in business decisions.
- Case Study/Numericals
- Problems on Price elasticity of demand, Income elasticity, Cross elasticity. A company reduces price but total revenue falls. Analyze using elasticity of demand.
UNIT – III: Theories of Production
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- Short Answer Questions (2 marks)
- 1. Meaning of production function.
- 2. Law of Variable Proportions.
- 3. Returns to scale.
- 4. Short-run vs long-run costs.
- 5. Opportunity cost.
- 6. Learning curve.
- 7. Iso-cost curve.
- 8. Break-even analysis.
- Long Answer Questions (8 marks)
- 1. Explain the Law of Variable Proportions with diagram.
- 2. Discuss Returns to Scale and its types.
- 3. Explain Cost concepts and cost curves in short run and long run and its relationship?
- 4. Explain Iso-cost and Iso-quant analysis for producer equilibrium.
- 5. Discuss the Learning Curve and its managerial applications.
- Case Study/Numericals
- Cost calculations, Break-even analysis, Output optimization. A manufacturing firm observes falling costs with increased output. Explain using economies of scale and learning curve.
UNIT – IV: Economic Markets
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- Short Answer Questions (2 marks)
- 1. Meaning of market.
- 2. Classification of markets.
- 3. Features of perfect competition.
- 4. Monopoly vs monopolistic competition.
- 5. Oligopoly market characteristics.
- 6. Virtual markets.
- 7. Price discrimination.
- 8. Role of AMCs (Agricultural Market Committees).
- Long Answer Questions (8 marks)
- 1. Explain price determination under perfect competition.
- 2. Discuss monopolistic competition with price-output equilibrium.
- 3. Explain monopoly market and price determination.
- 4. Discuss oligopoly market and strategies of oligopolists.
- 5. Explain agricultural markets and market laws in India.
- 6. Explain different types of Market structures.
- Case Study
- An industry with few firms follows price leadership. Identify the market structure and explain oligopoly strategies.
UNIT – V: Macro Economics & Budgeting
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- Short Answer Questions (2 marks)
- 1. Meaning of National Income.
- 2. GNP vs GDP.
- 3
. Methods of measuring national income.
- 4. Types of inflation.
- 5. Fiscal policy.
- 6. Budget deficit.
- 7. Employment theory of Keynes.
- 8. Define National Income and budget.
- Long Answer Questions (8 marks)
- 1. Explain National Income concepts and measurement methods.
- 2. Discuss Keynesian Theory of Employment.
- 3. What is Inflation? Explain various types Causes and control measures of Inflation.
- 4. Explain Fiscal Policy and its role in economic development.
- 5. Analyze the Union Budget and its objectives.
- Case Study
- Rising inflation and unemployment in an economy. Suggest fiscal and monetary measures to control it.
Management & Organisational Behaviour (Sem I)
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UNIT I – Management Philosophy and Approaches
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- Short Questions
- Define Management philosophy.
- What is managerial approach?
- State Fayol’s principles of management.
- Define Scientific Management.
- What is Hawthorne experiment?
- Define systems approach.
- What is contingency approach?
- Long Questions
- 1. Explain management principles, process and functions.
- 2. Discuss classical and human relations approaches to management.
- 3. Explain systems and contingency approaches to management.
- 4. Describe Hawthorne experiments and their significance.
- 5. Explain contributions of Fayol, Taylor and Peter Drucker.
UNIT II – Organizational Design, Structure and Decision Making
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- Short Questions
- Define organizational design.
- What is organizational structure?
- Define decision making.
- What is bounded rationality?
- Define risk and uncertainty.
- What is Quality Circle?
- Long Questions
- 6. Explain basic and advanced models of organizational design.
- 7. Discuss different organizational structures.
- 8. Explain decision making under certainty, risk and uncertainty.
- 9. Explain open and closed decision making models.
- 10. Describe Quality of Work Life (QWL) and Quality Circles.
UNIT III – Organizational Behaviour
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- Short Questions
- Define personality.
- What are Big Five personality traits?
- What is perception?
- Define attribution.
- What is cognitive dissonance?
- Define motivation.
- Long Questions
- 11. Explain personality theories and Big Five traits.
- 12. Describe perception process and attribution theory.
- 13. Explain learning theories and reinforcement conditioning.
- 14. Discuss transactional analysis and Johari Window.
- 15. Explain content and process theories of motivation.
UNIT IV – Group Dynamics and Leadership
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- Short Questions
- Define group dynamics.
- What is team building?
- Define leadership.
- What is conflict?
- Define work-life balance.
- What is managerial grid?
- Long Questions
- 16. Explain group dynamics and stages of group development.
- 17. Discuss Kurt Lewin’s contribution to group dynamics.
- 18. Explain conflict resolution models.
- 19. Describe trait and behavioral theories of leadership.
- 20. Explain Path-Goal theory and Hersey-Blanchard model.
UNIT V – Emerging Aspects of OB
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- Short Questions
- Define organizational culture.
- What is organizational climate?
- Define stress management.
- What is organizational change?
- Define OCB.
- What is behavioural modification?
- Long Questions
- 21. Explain organizational culture and climate.
- 22. Discuss stress management and counseling.
- 23. Explain management of change and organizational development.
- 24. Describe communication process in organizations.
- 25. Explain organizational citizenship behaviour and learning organizations.
STATISTICS FOR MANAGEMENT – MBA SEMESTER 1
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UNIT I: Introduction to Statistics
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- Very Short Questions (1–2 Marks)
- 1. Define Statistics.
- 2. What is managerial statistics?
- 3. What is data?
- 4. Define primary data.
- 5. Define secondary data.
- 6. What is classification of data?
- 7. What is tabulation?
- 8. Define variable.
- 9. What is a frequency distribution?
- 10. State one limitation of statistics.
- Long/Important Questions
- 1. Define Statistics. Explain its scope and importance in management decision-making.
- 2. Discuss the limitations of Statistics.
- 3. Explain the functions of Statistics in business and management.
- 4. What is data? Explain primary and secondary data with examples.
- 5. Explain different methods of data collection.
- 6. Distinguish between classification and tabulation of data.
- 7. What are discrete and continuous variables?
- 8. Explain frequency distribution and its types.
UNIT II: Measures of Central Tendency & Dispersion
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- Very Short Questions (1–2 Marks)
- 1. What is mean?
- 2. Define median.
- 3. What is mode?
- 4. Define central tendency.
- 5. What is dispersion?
- 6. Define range.
- 7. What is standard deviation?
- 8. Define variance.
- 9. What is coefficient of variation?
- 10. Which measure is most stable?
- Long/Important Questions
- 1. Define measures of central tendency. Explain Mean, Median and Mode.
- 2. Calculate Arithmetic Mean for grouped data.
- 3. Explain merits and demerits of Mean, Median and Mode.
- 4. Define measures of dispersion and explain their importance.
- 5. Explain Range and Quartile Deviation with examples.
- 6. Explain Mean Deviation and Standard Deviation.
- 7. Calculate Standard Deviation for grouped data.
- 8. What is Coefficient of Variation (CV)? State its uses.
UNIT III: Correlation and Regression
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- Very Short Questions (1–2 Marks)
- 1. Define correlation.
- 2. What is positive correlation?
- 3. What is negative correlation?
- 4. Define zero correlation.
- 5. What is a scatter diagram?
- 6. What is Karl Pearson’s correlation?
- 7. Define regression.
- 8. What is regression line?
- 9. State one use of regression analysis.
- 10. Correlation coefficient lies between which values?
- Long/Important Questions
- 1. Define Correlation. Explain its types.
- 2. Explain Scatter Diagram Method with a suitable example.
- 3. Explain Karl Pearson’s coefficient of correlation.
- 4. Calculate correlation coefficient.
- 5. What is Regression Analysis? State its importance.
- 6. Explain Regression lines and their properties.
- 7. Distinguish between Correlation and Regression.
- 8. Calculate Regression equations.
UNIT IV: Probability
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- Very Short Questions (1–2 Marks)
- 1. Define probability.
- 2. What is a random experiment?
- 3. Define an event.
- 4. What is equally likely event?
- 5. Define conditional probability.
- 6. What is addition theorem of probability?
- 7. What is multiplication theorem of probability?
- 8. Define random variable.
- 9. What is binomial distribution?
- 10. What is normal distribution?
- Long/Important Questions
- 1. Define Probability. Explain its salient features.
- 2. Explain classical, empirical and subjective probability.
- 3. Explain addition and multiplication theorems of probability.
- 4. Explain conditional probability with an example.
- 5. Define Random Variable.
- 6. Explain Binomial Distribution with assumptions.
- 7. Explain Poisson Distribution with applications.
- 8. Explain Normal Distribution and its properties.
UNIT V: Sampling & Hypothesis Testing
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- Very Short Questions (1–2 Marks)
- 1. Define sampling.
- 2. What is population?
- 3. What is sample?
- 4. Define hypothesis.
- 5. What is null hypothesis?
- 6. What is alternative hypothesis?
- 7. Define level of significance.
- 8. What is Type I error?
- 9. What is Type II error?
- 10. What is Z-test?
- Long/Important Questions
- 1. What is Sampling? Explain its need and advantages.
- 2. Explain Probability and Non-Probability Sampling methods.
- 3. What is Hypothesis? Explain Null and Alternative Hypothesis.
- 4. Explain Type I and Type II errors.
- 5. What is Level of Significance?
- 6. Explain Large Sample Tests (Z-test).
- 7. Explain Small Sample Tests (t-test).
- 8. Explain Chi-square test and its applications.
- 9. What is ANOVA? Explain One-way ANOVA.
- 10. Distinguish between Parametric and Non-parametric tests.
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